Email Us Direct
Email
Email
Mr Charms.
For order help, returns, wholesale enquiries, or charm ideas, email is the main way to reach us. Send the details once and our small Queensland team will get you sorted.
Email First
Email gives us the details we need to help properly, especially for orders, returns, refunds, bulk buys, and product questions.
Primary contactmrcharmsupport@gmail.com is the best place for anything that needs a real answer.
DMs are secondaryInstagram is still handy for quick chats, but email is better for anything order-related.
Include useful detailsOrder number, product names, screenshots, quantities, or timing help us move faster.
Reply Window
Hours
Most weekday messages get a same-day look.
Ships From
QLD
Orders head out from Queensland, Australia.
Team Size
Small
Real people, practical answers, no maze.
Email order questionsInclude your order number so we can jump straight into it.
Want a new charm?Send the idea through. The best suggestions often become drops.
Bulk or collab?Tell us quantity, timing, and what you are trying to make happen.
Primary Contact
Other Channels
Email us directly
This is the best channel for order help, returns, refunds, wholesale enquiries, product questions, and charm suggestions. Add your order number if you have one.Based In
Queensland, Australia
All orders ship from QLD, usually within 24h